Wireless Modem sub-tab
    • 26 Sep 2024
    • 1 Minute to read
    • Dark
      Light
    • PDF

    Wireless Modem sub-tab

    • Dark
      Light
    • PDF

    Article summary

    This displays information about the wireless modem when installed. 

    NOTE
    This sub-tab only displays if the Nodegrid device supports wireless.

    View Wireless Modem Details

    1. Go to Tracking :: Devices :: Wireless Modem.
    2. In the Slot column, click on the name (displays dialog). 
    3. Review details.
      1. Modem Information:
      2. Network Information:

      3. Sim Information:


        02
    4. Click Return to go back.

    Diagnosing Modem

    When you click the Modem Diagnosis option, you can view the Modem and SIM diagnostics summary. 

    To view the summary:

    1. Click Modem Diagnostics.
    2. In the Run Diagnostics section, select:
      1. All Interfaces: To select all the interfaces 
      2. Specific Interface: To choose a specific interface from the Interface drop-down list.
    3.  Click Run. The diagnosis summary is populated in the Modem Diagnostics section:
      1. Modem Diagnostics: you can view the modem details and the error due to which the wireless modem connection has failed.
      2. SIM Diagnostics: Any errors encountered due to SIM cards are listed in this section as shown in the following section.
    4.  Download: This allows you to download the summary. 



    Was this article helpful?

    What's Next
    ESC

    Eddy AI, facilitating knowledge discovery through conversational intelligence