Wireless Modem sub-tab

This displays information about the wireless modem when installed. 

NOTE
This sub-tab only displays if the Nodegrid device supports wireless.

View Wireless Modem Details

  1. Go to Tracking :: Devices :: Wireless Modem.
  2. In the Slot column, click on the name (displays dialog). 
  3. Review details.
    1. Modem Information:
    2. Network Information:

    3. Sim Information:


      02
  4. Click Return to go back.

Diagnosing Modem

When you click the Modem Diagnosis option, you can view the Modem and SIM diagnostics summary. 

To view the summary:

  1. Click Modem Diagnostics.
  2. In the Run Diagnostics section, select:
    1. All Interfaces: To select all the interfaces 
    2. Specific Interface: To choose a specific interface from the Interface drop-down list.
  3.  Click Run. The diagnosis summary is populated in the Modem Diagnostics section:
    1. Modem Diagnostics: you can view the modem details and the error due to which the wireless modem connection has failed.
    2. SIM Diagnostics: Any errors encountered due to SIM cards are listed in this section as shown in the following section.
  4.  Download: This allows you to download the summary.