---
title: "ZPE Cloud Preparation"
slug: "2-zpe-cloud-preparation"
updated: 2025-04-10T14:52:46Z
published: 2025-04-10T14:52:46Z
canonical: "docs.zpesystems.com/2-zpe-cloud-preparation"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zpesystems.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ZPE Cloud Preparation

To use ZPE Cloud, customers must create an account first. Each account comes with a 90-day trial license.

NOTE

Each Company can have one ZPE Cloud account. Before creating another account, please check with your Company Admin.

## ZPE Cloud Account Creation

To request access to ZPE Cloud application:

1. In the browser, enter URL: [https://www.zpecloud.com/signup](https://www.zpecloud.com/signup) [https://www.zpecloud.eu/signup](https://www.zpecloud.eu/signup) (if your location is in European Union) ![zpecloud_login.png](https://cdn.document360.io/763c5fb1-b9af-4ccd-9ad6-cf28ae4cd5a3/Images/Documentation/zpecloud_login.png)
2. Click **Create a new account** (displays dialog) ![zpecloud_sign_up.png](https://cdn.document360.io/763c5fb1-b9af-4ccd-9ad6-cf28ae4cd5a3/Images/Documentation/zpecloud_sign_up.png)
3. Enter details in the form.
4. Select **I’m not a robot** checkbox.
5. Click **SIGN UP**.
6. The ZPE account team will review the request and approve the account creation.
7. When approved, a verification email is sent to the account email. Follow the instructions.

## Prepare Cloud Account

After the ZPE cloud account is created, it is recommended to perform the following steps to prepare the environment for this use case.

1. Define a session timeout for the cloud account: a. Default timeout is 5 minutes (300 sec). To adjust the value, click on the username in the top-right corner and on *Account Details*. b. Click on EDIT and adjust the time value. c. Click **SAVE**
2. Go to **SETTINGS :: ENROLLMENT** and select **Enable Device Enrolment** checkbox. ![zpecloud_settings_enrol.png](https://cdn.document360.io/763c5fb1-b9af-4ccd-9ad6-cf28ae4cd5a3/Images/Documentation/zpecloud_settings_enrol.png)
3. Create a Site for the device. Sites allow users to identify locations, associated devices and current status on Dashboard: To create a new SIte, go to **SITES** and click **ADD** ![zpecloud_site_add.png](https://cdn.document360.io/763c5fb1-b9af-4ccd-9ad6-cf28ae4cd5a3/Images/Documentation/zpecloud_site_add.png)

## Claim device by Claim ID

Before use, a device must be associated with an account. This can be completed with a Claim ID or as part of the sales process.

WARNING

A device can only be claimed once. If an error occurs, contact support@zpesystems.com

1. Go to **DEVICES :: AVAILABLE**.
2. Click **ADD BY CLAIM ID** (displays dialog).
3. Enter the Claim ID.
4. Click **SAVE** (displays success pop-up dialog).

NOTE

If the Claim ID is incorrect, an error message is displayed, asking to contact Support (support@zpesystems.com)

1. Locate the device, select the checkbox, and click **ENROLL**. The device is now enrolled in ZPE Cloud and can be managed through it.