---
title: "Troubleshooting and Logs"
slug: "troubleshooting-and-logs"
status: "new"
updated: 2024-12-13T06:54:00Z
published: 2024-12-13T06:54:00Z
canonical: "docs.zpesystems.com/troubleshooting-and-logs"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zpesystems.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting and Logs

The ACME client generates log messages when requesting, renewing, or revoking a certificate. These ACME logs typically appear in the response message (e.g., success or error notifications).

> [!WARNING]
> However, the logs may not always be visible in the Nodegrid user interface. If an unknown error occurs, users may need to manually check the logs at */tmp/acme/acme-lego.log*.

It is important to carefully verify that the fields entered on the CSR and ACME signing page match those saved with the DNS provider.

Obtaining a certificate for the first time usually takes a few minutes. This process can be made fast by reducing the DNS record's Time to Live (TTL).