---
title: "MAP Tab"
slug: "map-tab"
status: "update"
updated: 2025-12-17T18:50:46Z
published: 2025-12-17T18:50:46Z
canonical: "docs.zpesystems.com/map-tab"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zpesystems.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MAP Tab

### Map View Controls

![](https://cdn.document360.io/763c5fb1-b9af-4ccd-9ad6-cf28ae4cd5a3/Images/Documentation/map(2).png)

#### Show/Hide Devices/Sites

To toggle the Map view of sites and devices, select/unselect the **Sites** ![](https://cdn.document360.io/763c5fb1-b9af-4ccd-9ad6-cf28ae4cd5a3/Images/Documentation/site-icon(1).png)checkbox and **Devices** ![](https://cdn.document360.io/763c5fb1-b9af-4ccd-9ad6-cf28ae4cd5a3/Images/Documentation/device-icon(1).png) checkbox (select to display, unselect to hide).

#### Zoom In/Out

Each user can configure a specific zoomed map view. Once set, the map automatically zooms to that when the Map tab is opened (can be modified at any time).

Use the **Zoom plus (+)** and **minus (-)** buttons with the drag feature to set the map view. When positioned, click the **Map Lock** button (lower-left). After navigating away from the Map page, on return, the set view will display. Click the **Map Lock** button again to unlock the *Zoom* function. Users can still zoom in and out, as needed.

#### View Multiple Devices or Sites Location Details

When multiple devices and/or sites are located in the same location, the map shows a circle with a number. Click the circle to expose the device and/or site markers. Click the markers to show details.

![](https://cdn.document360.io/763c5fb1-b9af-4ccd-9ad6-cf28ae4cd5a3/Images/Documentation/multipledevices1.png)

![](https://cdn.document360.io/763c5fb1-b9af-4ccd-9ad6-cf28ae4cd5a3/Images/Documentation/multipledevices.png)

In ZPE Cloud, when a device is enrolled and assigned to a site, but its location settings in Nodegrid OS are not configured, the device’s location will default to the site location set in ZPE Cloud. However, this default location in ZPE Cloud will not automatically update the device's location settings in Nodegrid OS. The default site location applies only within ZPE Cloud.

### Site Map Details

Hover over a Site to display some details.

![](https://cdn.document360.io/763c5fb1-b9af-4ccd-9ad6-cf28ae4cd5a3/Images/Documentation/site-tooltip.png)

Click on the Site for additional information on the *DASHBOARD :: ACCESS* tab.

![](https://cdn.document360.io/763c5fb1-b9af-4ccd-9ad6-cf28ae4cd5a3/Images/Documentation/map1.png)

### Device Map Details

Hover over a device to display details in a tooltip popup.

![](https://cdn.document360.io/763c5fb1-b9af-4ccd-9ad6-cf28ae4cd5a3/Images/Documentation/device-tooltip.png)

### Site/Device Status

Click on a device for additional information on the *DASHBOARD :: ACCESS* page.

Status Panel (right side) provides a summary of Sites and Device status conditions. Hover over the individual colors for more information. Legend provides status conditions. These Charts show the total registered sites and devices, and the total proportion for each status. Status conditions are shown in the Site Status and Device Status tables.

![](https://cdn.document360.io/763c5fb1-b9af-4ccd-9ad6-cf28ae4cd5a3/Images/Documentation/image-1679488845783.png)

Click the **Site** circle chart to go to *SITES :: GENERAL* page.

Click the **Devices** circle chart to go to the *DASHBOARD :: ACCESS* page.

#### Site Status

- Online - (green) Devices at that site are online.
- Offline - (red) Devices at that site are offline.
- Partial - (yellow) Some devices at that site are online while others are offline.
- Empty - (gray) Site does not have assigned Nodegrid devices.

#### Device Status

- **Online** - The device is connected to ZPE Cloud.
- **Offline** - The device is not connected to ZPE Cloud.
- **Never Connected** - The device is not connected to ZPE Cloud and has never connected.
- **Failover** - The device is connected to ZPE Cloud, but it is using the “backup” interface from the failover.
- **Pending Connection** - The device is not connected and has never connected. This status applies to devices in Europe.

**NOTE**

Device status is updated at regular intervals.

If a device is **Offline**, **Never connected** or **Pending Connection**, refer to the [Firewall](https://docs.zpesystems.com/guides/docs/intro#european-zpe-cloud-servers) article in our KB.