SUBSCRIPTIONS tab

  • Updated on Mar 21, 2024
  • Published on Mar 1, 2023
  • 1 minute(s) read
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Subscriptions are managed on this page. 

NOTE
To show expired subscriptions, on the Subscription Status column drop-down, select All or Expired. 


Manage Subscriptions

When a subscription is about to expire, a notice displays on the ZPE Cloud home page. 

Activate Subscription

  1. Go to SETTINGS :: SUBSCRIPTIONS.
  2. In the table, locate and select checkbox of an inactive subscription.
  3. Click ACTIVATE.

Request Subscription

  1. Go to SETTINGS :: SUBSCRIPTIONS.
  2. Click REQUEST SUBSCRIPTION (displays Request Subscription dialog).
  3. On the Select Subscription Type drop-down, select one.
    • Nodegrid
      • On Select Subscription Type drop-down, select one. Then, click REQUEST. A dialog confirms the Request was submitted.
    • App
      • On Select App drop-down, select one. (selection displays drop-down option).
      • On Select Subscription Type drop-down, select one.
  4. Click REQUEST. A dialog confirms the Request was submitted.

Request a Subscription Renewal

  1. Go to SETTINGS :: SUBSCRIPTIONS.
  2. Select checkbox next to the subscription (Active or Inactive) to renew.
  3. Click REQUEST RENEW (displays Renew Subscription dialog).
  4. (optional) In Type additional message field, enter details.
  5. Click REQUEST.