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      SUBSCRIPTIONS tab
      • 21 Mar 2024
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      Contents

      SUBSCRIPTIONS tab

      • Updated on 21 Mar 2024
      • 1 Minute to read
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      Article summary

      Subscriptions are managed on this page. 

      NOTE
      To show expired subscriptions, on the Subscription Status column drop-down, select All or Expired. 


      Manage Subscriptions

      When a subscription is about to expire, a notice displays on the ZPE Cloud home page. 

      Activate Subscription

      1. Go to SETTINGS :: SUBSCRIPTIONS.
      2. In the table, locate and select checkbox of an inactive subscription.
      3. Click ACTIVATE.

      Request Subscription

      1. Go to SETTINGS :: SUBSCRIPTIONS.
      2. Click REQUEST SUBSCRIPTION (displays Request Subscription dialog).
      3. On the Select Subscription Type drop-down, select one.
        • Nodegrid
          • On Select Subscription Type drop-down, select one. Then, click REQUEST. A dialog confirms the Request was submitted.
        • App
          • On Select App drop-down, select one. (selection displays drop-down option).
          • On Select Subscription Type drop-down, select one.
      4. Click REQUEST. A dialog confirms the Request was submitted.

      Request a Subscription Renewal

      1. Go to SETTINGS :: SUBSCRIPTIONS.
      2. Select checkbox next to the subscription (Active or Inactive) to renew.
      3. Click REQUEST RENEW (displays Renew Subscription dialog).
      4. (optional) In Type additional message field, enter details.
      5. Click REQUEST.
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