NOTIFICATIONS tab

The notification system is managed on this page.

EVENTS

This page configures what events triggers an Email or SMS notification. 

Configure Notification Events

1. Go to SETTINGS :: NOTIFICATIONS :: EVENTS.
   Select/unselect checkboxes, as needed.

2. On Sites menu, select Notify if site goes Offline checkbox.

   • This will send notifications when all the devices in a site have disconnected from ZPE Cloud.

3. In Groups menu:

   • Select Notify if group of devices goes Online checkbox.

     • This will send a notification after all devices of a group have disconnected, the first one connects into ZPE Cloud.

   • Select Notify if group of devices goes Offline checkbox.

     • This will send a notification when all the devices in a group have disconnected from ZPE Cloud.

4. In Devices menu:

   • Select Notify if device goes Online checkbox.

     • This will send a notification when a device reconnects to ZPE Cloud.

   • Select Notify if device goes Offline checkbox

     • This will send a notification when a device disconnects to ZPE Cloud.

   • Select Notify if device goes Failover checkbox

     • This will send a notification when a device stops using the primary interface to connect to ZPE Cloud. This is based on Nodegrid failover configuration.

   • Select Notify if device goes Failback checkbox

     • This will send a notification when a device returns to the primary interface to connect to ZPE Cloud. This is based on Nodegrid failover configuration

5. In Profiles menu:

   • Select Notify if operation is successful checkbox.

     • This will send a notification when a device operation finishes with a successful status.

   • Select Notify if operation fails checkbox.

     • This will send a notification when a device operation finishes with a failure status.

6. Click SAVE to persist the configurations.

Configure Device to share Events with ZPE Cloud

Nodegrid devices connected to ZPE Cloud do not automatically forward all event categories. Administrator privileges are required to configure.

1. Login to the Nodegrid device.

2. Go to Auditing :: Events :: Categories. 

3. In the Events column, click ZPE Cloud (opens dialog). 

4. In Event Categories menu, select/unselect, as needed.

   • System Events checkbox

   • AAA Events checkbox

   • Device Events checkbox

   • Logging Events checkbox

   • ZPE Cloud Events checkbox

5. Click Save.

EMAIL

On this page, emails are configured when triggered by notifications.

Configure Email Notification for User

Make checkbox selections, as needed.

1. Go to SETTINGS :: NOTIFICATIONS :: EMAIL.

2. Select Send notifications via email checkbox.

3. Select Send only critical notifications checkbox.
   

   NOTE:

   Enabling this option does not send all notifications to users. Notifications will be received for offline devices, groups, and sites, as well as when a device fails (to assist users with troubleshooting). If you would want to receive all notifications, you must uncheck this option.

4. On Email server configuration drop-down, select one:

   1. If ZPE Default server. Select the email address of the user enrolled in ZPE Cloud and click Save.
      

      

   2. If SMTP(expands dialog):

      • Enter Host, Port, User, Password, Sender Email, Timeout.

      • (optional) Select TLS checkbox.

        

        To validate, click TEST CONFIGURATION. If an email is received, the settings are correct.
        

5. On Users drop-down, select individuals to receive notifications. 

6. Click SAVE.

SMS

Configure SMS Notifications

1. Go to SETTINGS :: NOTIFICATIONS :: SMS.

2. Select one:

   • Send SMS with the notifications checkbox

   • Only send SMS if is critical checkbox

3. Click MANAGE USERS (displays Alert Users dialog).

4. On Users drop-down, select checkboxes for individuals to receive notifications. 

5. Click SAVE.