AVAILABLE Tab

Devices transferred to a company account need to be approved before they become available for operations. The Device listing and Devices Details tables on this tab are the same as on the ENROLLED tab. 

• ENROLL button – moves selected device(s) to Enrolled status

• REMOVE button – removes selected device

• ADD BY KEY button – add device with supplied key

• ADD BY CLAIM ID button – add device with Claim ID

• RELOAD button refreshes the table contents.

Manage Available Devices

Enroll Device

When a device is moved from Available to Enrolled, the default scripts and configurations are applied. If a device is Unenrolled and moves to Available, the next time it is enrolled, a prompt asks whether to re-apply the default configuration.

1. Go to DEVICES :: AVAILABLE.

2. In the table, locate the device(s) and select checkbox(es).

3. Click ENROLL.

When the enrollment is completed, the device is moved to the ENROLLED tab.

Remove Device

1. Go to DEVICES :: AVAILABLE.

2. Select checkbox(s) next to devices to be removed.

3. Click REMOVE (displays dialog). 

   

4. Click OK.

Add by Key

When a new device order is sent, the notification email includes this Transfer Key. This key can be used to import the device to ZPE Cloud.

1. Go to DEVICES :: AVAILABLE.

2. Click ADD BY KEY (displays dialog). 

   

3. Enter the Transfer Key.

4. Click LOAD DEVICES (displays dialog). Confirm the list is correct. 

   

5. Click TRANSFER.

The devices on the list are added to the AVAILABLE tab.

Add by Claim ID

This option imports devices with the Device's Claim ID. A device can only be claimed once. The device must be on the AVAILABLE page. If needed, contact support@zpesystems.com.

1. Go to DEVICES :: AVAILABLE.

2. Click ADD BY CLAIM ID (displays dialog). 

   

3. Enter the Claim ID.

4. Click SAVE (displays success pop-up dialog). 

   

   If incorrect, this dialog displays.